Eight Rules for Success with a New Client

Above is a short video setting out what we believe to be the eight rules for success when dealing with your first client.  For our students at BNU studying on the MA in 3D Animation for Professionals, dealing with their first client is part of our academic program.  During Module COM7028 "Client Brief" our students seek out a client (this could be a friend, a company, a charity, or a small business) that needs a short piece of animation.  The video above explains how to make the experience of working with a new client as smooth as possible. You can also find out more by reading this blog post.

COM7028 "Client Brief" Starts 6 Jan 2025

Module COM7028 "Client Brief" started on 6 January 2025 (you can see a full list of academic deadlines here).  In COM7028 students learn how to complete a short piece of animation for a client, and also contextualise the practical outcome with a written assignment of 1,500-2000 words. 

 

The deadline for the Client Project is Friday 14th March 2025, before 2pm.  The deadline for the Written Assignment is Friday 11th April 2025 before 2pm.

Five Rules for Handling Tricky Clients

How do you deal with a tricky client?  Difficult clients are so common that there are websites such as are clientsfromhell.net, dedicated entirely to horror stories written by freelancers about having to deal with hard-to-please clients. So, if you are starting off on your career, how do you handle a difficult client? Below are our five rules for success

What questions should you ask a client when you start work on your first freelance job?

What questions should you ask a client when you start work on your first freelance job - or indeed any freelance job? It's your job as a professional to keep everything on track and deliver what you promised. All projects start off full of optimism and excitement, but the scope for misunderstanding is great, and the risk of things going wrong is considerable. So it's worth asking the right questions up front, to ensure that the job goes well and your happy client comes back for more. Below is a list of useful questions to get you started.

How Do You Handle a Difficult Client?

Every freelancer occasionally has to be deal with a difficult client. In fact, in happens all the time. Talk to any freelancer, especially after a few drinks, and they will gladly tell you stories to make your hair stand on end. Clients, even the good ones, drive everyone crazy. Tricky clients are so common that there are websites such as are clientsfromhell.net, dedicated entirely to horror stories written by freelancers about having to deal with hard-to-please clients. So, if you are starting off on your career, how do you handle a difficult client?